Frequently Asked Questions

Our goal is to provide the best customer service and to answer all of your questions in a timely manner. Below are
just some of the frequently asked questions we receive.

We Plus Point cleaning services providing a high level Professional cleaning services to customers all over Dubai. We offer a high level quality service when you choose our cleaning service. We assure that our staffs are highly trained and fulfill your expectations to the best in the industry.Our vision is to become the best provider of residential and commercial cleaning services. Our trained staffs offer a professional quality cleaning with a personal touch. We value honesty, Punctuality and Integrity. With each home safety and satisfaction are important. That is why Plus Point offering right cleaners and service professionals to suit with the individual needs of our clients. We are serving Eco- friendly cleaning services and quality maid services all over Dubai.

You can use our live chat platform, email address or phone number to contact us. When you provide more details, we can help you faster and better.

Plus point cleaning services is available all over Dubai.

The duration of your cleaning service depends on the size of your house.

Studio Apartment         : 2 to 3 hours
1-Bedroom Apartment : 3 to 5 hours
2-Bedroom Apartment : 5 to 7 hours
3-Bedroom Apartment : 7 to 9 hours

Yes, you can. If the cleaner is available on your booking day, we can provide you the same staff.

You can pay cash or via credit card or online transfer. Our Bank details mentioned in our software

After the service is completed, we send you an email with the invoice.. You can always contact us for any additional details.

There are 3 easy ways to book a cleaning session with New Plus Point Cleaning Services:

1. Click ‘BOOK NOW‘ in our website
2. Call our office number 04-2555755 or 058-8863314
3. Contact us via email. Our email address is support@pluspoint.ae

You can easily contact us though our office number 04-2555755 or Mobile 058-8863314.
You can also contact us via email or live chat. Our email address is support@pluspoint.ae

Yes! We are working on 7 days of the week, including Fridays. But the charges are different

We are flexible. You can cancel your booking with a 24-hour notice.. If you would like to cancel or reschedule your booking within 24 hours of your booking’s start time, 50% of the booking fee will be charged.

No. However, we recommend that you be present at home for the first time you book a home cleaning service  So, you can meet the cleaner, show them your apartment and explain what you expect them to do. Most of the clients give  a set of keys for the following cleanings so they can do whatever they want while their regular helper takes care of the cleaning of their house.. Otherwise, you need to let us know how you will let the maids in (i.e. leaving the key under the mat, giving the key to the security, Leaving the door open etc.)

We can bring our cleaning materials. But you should pay extra AED 10/- per hour

  • Vacuum cleaner
  • Mop & Bucket
  • Multi-purpose cleaning spray
  • Glass cleaner
  • Floor cleaner
  • Bleach
  • Microfiber Cloths
  • Toilet cleaner
  • Furniture polish
  • Sponges

If you choose to prefer providing materials yourself, we recommend you to have these in your house:

  • Vacuum cleaner
  • Mop
  • Multi-purpose Cleaning Spray
  • General Purpose Polish
  • Floor Cleaner
  • Bleach
  •  Cloths
  • Furniture Polish
  • Sponges

If you pay with cash, you are expected to pay our cleaner either when she starts or completes the cleaning session.

Plus point offer you high-quality service at affordable rates.

Plus point’s pricing are as follows:
AED 30/-hour for sessions that are 4 hours or longer
AED 35/hour for sessions that are 3 hours
AED 40/hour for sessions that are 2 hours

If you would like us to provide the cleaning materials, the pricing is as follows:
AED 40/hour for sessions that are 4 hours or longer
AED 45/hour for sessions that are 3 hours
AED 50/hour for sessions that are 2 hours

If you book for a Friday session:
Without Materials
AED 40/hour for sessions that are 4 hours or longer
AED 50/hour for sessions that are 3 hours
AED 60/hour for sessions that are 2 hours

With Materials
AED 50/hour for sessions that are 4 hours or longer
AED 60/hour for sessions that are 3 hours
AED 70/hour for sessions that are 2 hours

Ask Us Anything